Terms of Service

Welcome to GrabTheDeal.co.za ("we", "our", "us"). These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, you agree to comply with and be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms. Please review these Terms regularly to stay informed of any updates.

3. Eligibility

You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our website. By using our website, you represent and warrant that you have the legal capacity to enter into these Terms.

4. Account Registration

To access certain features of our website, you may be required to register for an account. You agree to provide accurate and complete information during the registration process and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Orders and Payment

  • Order Acceptance: All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including availability, errors in pricing or product information, or suspicion of fraudulent activity.

  • Pricing: All prices listed on our website are in South African Rand (ZAR) and include VAT, unless otherwise stated. Prices are subject to change without notice.

  • Payment: We accept various payment methods, including credit cards, debit cards, and PayPal. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.

6. Shipping and Delivery

  • Shipping: We offer various shipping options, including standard and express delivery. Delivery times and costs vary based on your location and the shipping method selected at checkout.

  • Delivery: We are not responsible for delays or damages caused by the shipping carrier. Risk of loss and title for products pass to you upon delivery to the shipping carrier.

7. Returns and Refunds

  • Returns: We offer a 14-day return policy for eligible items. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. Please review our Return & Exchange Policy for more details.

  • Refunds: Refunds will be issued to the original payment method within 10 business days of receiving and inspecting the returned item. Please note that it may take additional time for your bank or credit card company to process and post the refund.

8. Intellectual Property

  • Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of GrabTheDeal.co.za or its licensors and is protected by South African and international copyright, trademark, and other intellectual property laws.

  • Use of Content: You may access, view, and use the content on our website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit the content in any way without our prior written consent.

9. User Content

  • Responsibility: You are solely responsible for any content you submit, post, or share on our website, including reviews, comments, and feedback. You represent and warrant that your content does not infringe the rights of any third party or violate any laws.

  • License: By submitting content to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, and distribute your content in any media.

10. Limitation of Liability

  • No Warranties: Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the website's operation, content, or availability.

  • Limitation of Liability: To the fullest extent permitted by law, GrabTheDeal.co.za and its affiliates, officers, directors, employees, and agents will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services.

11. Indemnification

You agree to indemnify and hold GrabTheDeal.co.za and its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of your use of the website, your violation of these Terms, or your infringement of any third-party rights.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or relating to these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts of South Africa.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and GrabTheDeal.co.za regarding your use of our website and services.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: info@grabthedeal.co.za

We are here to assist you and will do our best to respond to your inquiries in a timely manner.